At Astro Vastu, we are committed to protecting your privacy and ensuring the security of the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you access our website, mobile application, online consultation services, courses, or any other offerings provided by Astro Vastu. By using our services, you consent to the practices described in this policy.
Information We Collect
To provide accurate Astro-Vastu assessments, consultations, and personalized recommendations, we may collect the following types of information:
a) Personal Information
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Full name
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Contact details (email, phone number, address)
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Gender and date of birth
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Birth details (place, time) for astrology-related services
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Photograph (optional, only if required for specific services)
b) Space / Property Information
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Layouts, floor plans, photos or videos of your property
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Location details for Vastu evaluation
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Measurements, directions, and architectural details
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Any issues or concerns related to health, finances, relationships, business, or personal life (only when voluntarily shared)
c) Payment and Transactional Data
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Billing address
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Payment mode
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Transaction details
(Note: We do NOT store or access your bank, UPI, or card details. All payments are processed through secure third-party gateways.)
d) Technical and Device Information
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IP address
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Browser type and version
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Device information
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Cookies, session logs, and usage patterns
This helps us improve user experience and website functionality.
How We Use Your Information
Astro Vastu uses collected data only for legitimate and service-related purposes, including but not limited to:
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Providing personalized Astro-Vastu consultations
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Preparing detailed reports, remedies, and recommendations
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Creating your customer profile for future sessions
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Improving our courses, training programs, and content
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Enhancing website performance and user experience
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Sending important updates, offers, and service reminders
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Ensuring payment security and transaction verification
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Responding to queries, feedback, and customer support requests
We strictly do not use your information for any unlawful, harmful, or misleading purposes.
Legal Basis for Data Processing
Depending on your location and applicable laws, we process your data based on:
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Your explicit consent
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Our legitimate interest in providing services
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Contractual obligation when you purchase a course or consultation
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Compliance with legal requirements, if applicable
You may withdraw your consent anytime by contacting us.
How We Protect Your Information
We take privacy and data security very seriously. We implement multiple layers of safeguards, including:
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Secure servers and encrypted databases
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SSL certificate for safe browsing
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Restricted access to customer data
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Regular monitoring and audits
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Secure third-party payment gateways
Although we follow industry-standard precautions, no digital platform can guarantee 100% security. However, we continuously work to minimize any risks.
Sharing and Disclosure of Information
Astro Vastu does not sell, rent, or trade your personal information. We may share your data only in the following situations:
a) Trusted Third-Party Service Providers
For services such as payment processing, email communication, reporting tools, cloud hosting, etc.
b) Legal Compliance
We may disclose your information if required by law, court order, or government authority.
c) Internal Team Members
Only authorized astrologers, Vastu experts, or support staff may access necessary details to deliver your consultation.
d) With Your Consent
Any sharing of information beyond the above cases will only be done with your explicit approval.
Conclusion
Astro Vastu is committed to transparency, trust, and ethical practices. Your privacy and security are our top priorities. By choosing our services, you place your confidence in us, and we ensure that your personal information is handled with utmost respect, confidentiality, and care.